Terms

These Terms govern use of Brokerage Core, operated by Brokerage Core LLC (“we,” “us” or “our”). “You” means the person using the service and, when that person is authorized to act for a brokerage or other organization, that organization. By using the service after having the opportunity to review these Terms, you agree to them. If you do not agree, do not use the service.

The service supports brokerage relationships and operations, including CRM, communication and marketing, website inquiries and listing promotion, representations, forms and signing, offers and contracts, compliance and documents, commissions and closing, portals, reporting, administration and billing. Particular features depend on availability, your permissions, your brokerage's configuration and any applicable service agreement. These Terms do not promise release of a future feature.

A separate written agreement signed with us controls to the extent it expressly conflicts with these Terms. A brokerage's agreement with its client, a transaction contract, a form publisher's license and an applicable signing disclosure remain separate agreements with their respective parties.

Use only an account and access that you are authorized to use. Provide accurate account information, protect credentials and private links, and tell us promptly about suspected unauthorized access. Do not share an individual account or misrepresent another person, license, brokerage or authority.

A person acting for an organization must have authority to accept applicable terms and give instructions on its behalf. Brokerages manage their members, roles, access and business records. Departure, reassignment or suspension may change access without deleting the brokerage's records. Google sign-in proves identity; it does not grant brokerage membership or expanded permissions.

Brokerage Core provides software. Use of the platform does not itself create an agency, brokerage, fiduciary, attorney-client or other professional relationship with us. The brokerage and its licensed professionals are responsible for their services, supervision, disclosures, advertising, advice and dealings with clients and other transaction parties.

Information, forms, calculations, reminders and workflow indicators assist your work. They are not legal, tax, financial, financing, appraisal or inspection advice, and they do not establish that a transaction or file satisfies every requirement. Verify parties, facts, deadlines, amounts, form applicability and required approvals, and consult the appropriate qualified professional.

You and the applicable rights holders retain their rights in information and materials supplied to the service. These Terms do not resolve ownership or entitlement disputes between a brokerage, its agents, clients or other people. A user's access to a record is not proof of ownership of that record.

You authorize us and the service providers acting for us to host, store, copy, organize, transmit, display and otherwise process that information as needed to deliver the services you request, secure and maintain them, follow lawful instructions and meet applicable obligations. This permission is limited by the Privacy policy, applicable agreements and law. It is not a sale of your records or a general right to use private client data for unrelated advertising.

You are responsible for having the authority, notices, consents and other legal grounds needed to collect, import, use, publish and share information, documents and contact lists. Do not upload unnecessary sensitive information or material that violates another person's rights. We may require clarification or restrict a use that appears unauthorized or unlawful.

When we process personal information on a brokerage's behalf, its documented instructions include its authorized use and configuration of the service, these Terms and any applicable processing agreement. Processing concerns the brokerage relationships and operations it uses the service to manage, the people involved and the information described in the Privacy policy, for the duration of those services and permitted retention.

We use personnel subject to confidentiality obligations and appropriate safeguards. Service providers processing that information for us must be subject to appropriate contractual duties. Subject to the applicable agreement and law, we reasonably assist with privacy requests, security incidents and required assessments, and make information needed to demonstrate applicable processing compliance available on reasonable request.

On completion of the services, we return or delete information at the brokerage's lawful direction as provided by the applicable agreement and law, except for information required to be retained. Any required additional processing terms, provider notifications, objections or assessment rights remain applicable; these Terms do not waive them. Contact us to arrange data return or a required processing agreement before using a service that needs one.

You must use the service lawfully, within your permissions and in accordance with applicable brokerage policies. You must not:

The brokerage or other identified sender is responsible for the recipients, content, lawful purpose and required consent for communications it initiates. Contact details, an inquiry or agreement to these Terms do not automatically authorize marketing. Required notices and opt-outs apply to commercial messages according to their purpose, including individually sent messages.

When you separately opt in to an enabled text program, its notice identifies the sender and message purposes, which may include requested account or transaction updates or separately selected marketing. Frequency varies and message and data rates may apply. Marketing consent is not a condition of buying, selling or leasing property or receiving brokerage services. Providing a number means you are authorized to use it; notify the sender if it changes.

For an enabled text program, reply STOP to the sending number to withdraw consent, HELP for assistance, or contact the sender or support@brokeragecore.com. Reasonable withdrawal requests are handled as applicable law requires. A permitted nonmarketing confirmation may follow. A new opt-in is required before restarting messages that need consent. Carriers are not liable for delayed or undelivered messages.

Message delivery, notifications and reminders are not guaranteed and must not be your only method of meeting a deadline or communicating an urgent matter. Ending optional marketing does not necessarily end account or transaction notices that can lawfully be sent. An enabled calling or recording feature requires its own applicable notices and permissions; these Terms do not authorize recording a call.

You are responsible for authority to prepare, share or sign a document, selecting the appropriate form and version, and reviewing every field, attachment, party and signature requirement. Forms and other licensed materials remain subject to their publishers' rights and applicable access restrictions. Platform access does not itself grant a separate publisher's license.

An electronic-signing workflow presents the applicable signing request and disclosures, including any required choice about electronic records, paper alternatives, withdrawal and access requirements. Agreement to these Terms is not blanket consent to sign every document or receive every legally required record electronically. Contact the brokerage if you cannot access or retain a document or need another permitted signing method.

Signing and document-access evidence may be retained to verify the record and its integrity. A later change to preferences does not by itself undo a completed signature or contract. You should keep copies of important records and raise errors promptly with the responsible brokerage or professional.

Connecting another service authorizes the exchange described for that connection, subject to your permissions and the provider's terms. You are responsible for having authority to connect it and for reviewing its notices. Availability, data quality and delivery can depend on providers outside our control. Google sign-in alone requests identity and email, not mailbox, file or calendar access.

A brokerage is responsible for the content, rights, disclosures and privacy practices of its websites, advertisements and public listing or campaign pages. Verify information before publishing it. Publicly disclosed information can be copied by others. Listing, MLS or other licensed data may have additional restrictions; enabling a platform feature does not waive them.

Commission calculations, statements and disbursement instructions support brokerage administration. The brokerage is responsible for the underlying agreements, licensing, amounts, approvals, taxes and actual payment obligations. A calculated amount or prepared instruction is not confirmation that money has moved, and the software is not an escrow service.

Charges for the platform, if any, follow the price and payment terms separately presented and agreed for the service. These Terms do not create a new fee, subscription, automatic renewal or refund schedule. Payment processing may involve a separate provider and its terms. Verify changes to payment instructions through a trusted channel before acting on them.

Our Privacy policy explains information handling and request choices. Ordinary archiving, deactivation or account closure does not erase a brokerage file, consent evidence or legally retained history. Retention and privacy requests are assessed under the relevant agreement and law, including applicable exceptions and legal holds.

A brokerage may end or change a member's access within its authority. You may stop using the service and contact the appropriate administrator or us about closing access or ending a service arrangement. Arrange needed authorized exports and data return before losing access. We handle return and deletion under the applicable agreement and legal duties; we do not promise indefinite storage after the service ends.

We may maintain, update or change the service. Where reasonably practicable, we provide appropriate notice of material changes affecting an agreed service. We may restrict or suspend access as reasonably necessary to address unauthorized use, a material breach, security threats, legal requirements or applicable payment obligations. We provide notice and an opportunity to address the issue when appropriate, unless doing so would increase risk or be legally prohibited.

Unless a separate agreement expressly provides otherwise, we do not promise uninterrupted or error-free service, a particular outcome or availability of every feature or integration. We will not use a service change to avoid a nonwaivable legal duty concerning your information or rights.

To the extent permitted by law and subject to any separate written agreement, the service is provided as available, without implied warranties of merchantability, fitness for a particular purpose or noninfringement. The service does not guarantee a successful transaction, complete legal compliance, a commission, delivery of a communication or that supplied information is accurate.

To the extent permitted by law, neither party is liable to the other under these Terms for indirect, incidental, special or consequential losses arising from use or inability to use the service. This does not exclude responsibility that cannot lawfully be excluded, or liability for fraud, willful misconduct or gross negligence. Nothing limits a person's nonwaivable privacy, consumer or other statutory rights. Any additional allocation of liability must be established in the applicable written agreement.

Applicable United States federal law and Texas law govern these Terms, without displacing protections or forums that applicable law makes mandatory. These Terms do not require arbitration or waive a right to bring a claim that cannot lawfully be waived. Contact us about a concern so we can try to resolve it; doing so does not suspend a legal deadline.

We may update these Terms and will identify the effective date. Material changes receive appropriate notice and any renewed agreement required by law or an applicable contract. New terms are not applied retroactively to remove accrued rights. If part of these Terms is unenforceable, the remaining provisions continue to the extent permitted by law.

For questions about the platform or these Terms, contact Brokerage Core LLC at support@brokeragecore.com. Questions about representation, a transaction or a brokerage's own services should go to that brokerage.